Site Reviewer Training Course: Quality Verification Program


The Quality Verification Program (QVP) Site Reviewer Training course is intended to equip Site Reviewers with the tools and knowledge needed to evaluate sites' compliance with the Quality Verification Program's standards.

The course includes eight modules:

  • Welcome to ACS: an introduction to ACS and the ACS Quality Programs
  • Overview of the Quality Verification Program: an introduction to the Quality Verification Program
  • Site Reviewers and Site Visits: a comprehensive overview of the Reviewer role and program operations
  • Program Standards: an overview of the standard domains and the structure of the QVP standards
  • Tools and Technology: a review of the Quality Portal (QPort) and other tools required to conduct and score a QVP site visit
  • Conducting a Site Visit: a detailed walk-through of pre-site visit responsibilities and each component of the site visit
  • Scoring a Site Visit: a review of the nuts and bolts of the scoring process in a QVP site visit
  • Site Visit Report and Verification Decision: an overview of how the scoring assessments Site Reviewers complete translate into the final Site Visit Report

Target Audience

The Site Reviewer Training Course: Quality Verification Program is intended for QVP Site Reviewers at the American College of Surgeons.

Course Objectives

Upon completion of the course, you should be able to:

  • Explain how the American College of Surgeons has been striving towards continuous quality improvement.
  • Explain how your Quality Program strives towards its mission.
  • Explain the role of effective Site Reviewers in the ACS Quality Programs.
  • Interpret the program's standards accurately and consistently.
  • Explain the operations of the site visit process, including required documentation, tools and technology, scheduling, and payment.
  • Explain how to effectively prepare for, conduct, and score a site visit.
  • Explain how site visit outcomes are determined.

Required Hardware/Software

Compatible Browsers 

  • Windows: Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version) 
  • Mac: Safari (latest version), Google Chrome (latest version), Firefox (latest version) 

Required Browser Settings 

  • Javascript: JavaScript must be enabled for published courses to work. 
  • Font Downloads: Font downloads must be enabled to see the correct fonts and characters

Additional Software 

  • Adobe Acrobat Reader 
  • Microsoft Office® Excel and Word 


Course summary
Available credit: 
  • 3.00 AMA PRA Category 1 Credit™
  • 3.00 Certificate of Completion
Course opens: 
Course expires: 

Disclosure Information

In accordance with the ACCME Accreditation Criteria, the American College of Surgeons must ensure that anyone in a position to control the content of the educational activity (planners and speakers/authors/discussants/moderators) has disclosed all financial relationships with any commercial interest (termed by the ACCME as “ineligible companies”, defined below) held in the last 24 months (see below for definitions). Please note that first authors were required to collect and submit disclosure information on behalf all other authors/contributors, if applicable.

Ineligible company

The ACCME defines an “ineligible company” as any entity producing, marketing, re-selling, or distributing health care goods or services used on or consumed by patients. Providers of clinical services directly to patients are NOT included in this definition.

Financial Relationships

Relationships in which the individual benefits by receiving a salary, royalty, intellectual property rights, consulting fee, honoraria, ownership interest (e.g., stocks, stock options or other ownership interest, excluding diversified mutual funds), or other financial benefit.  Financial benefits are usually associated with roles such as employment, management position, independent contractor (including contracted research), consulting, speaking and teaching, membership on advisory committees or review panels, board membership, and other activities from which remuneration is received, or expected.

Conflict of Interest

Circumstances create a conflict of interest when an individual has an opportunity to affect CME content about products or services of an ineligible company with which he/she has a financial relationship.

The ACCME also requires that ACS manage any reported conflict and eliminate the potential for bias during the educational activity.  Any conflicts noted below have been managed to our satisfaction. The disclosure information is intended to identify any commercial relationships and allow learners to form their own judgments. However, if you perceive a bias during the educational activity, please report it on the evaluation. 

Planning Committee / Editorial Committee 

Amy Robinson-Gerace (Nothing to disclose)

Tamara Kozyckyj (Nothing to disclose)

Samantha McArdle (Nothing to disclose)

Colleen Fleming (Nothing to disclose)

Emily Hoffmann (Nothing to disclose)

Karen Pollitt  (Nothing to disclose)

Erica McNamara  (Nothing to disclose)

Pete Vega  (Nothing to disclose)

Shelby Eagle (Nothing to disclose)

Stephanie Mistretta (Nothing to disclose)

Courtney Polos (Nothing to disclose)

Ruthie Schranz (Nothing to disclose)

Leticia Jones (Nothing to disclose)

Anna Treudt (Nothing to disclose)

Continuing Medical Education Credit Information


The American College of Surgeons is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

AMA PRA Category 1 Credits™

The American College of Surgeons designates this enduring activity for a maximum of 3 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

American College of Surgeons and ACGME Logos

Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to earn credit toward the CME and Self-Assessment requirements of the American Board of Surgery’s Continuous Certification program.

Course Completion

ALL ATTENDEES MUST COMPLETE THE COURSE EVALUATION in order to claim a CME Certificate or a Certificate of Completion. The course evaluation will appear once you take and complete this course. The following requirements will need to be completed:

  • Review all course materials
  • Course evaluation

Participants may only claim a maximum of 3 AMA PRA Category 1 Credits™ for this activity.

Available Credit

  • 3.00 AMA PRA Category 1 Credit™
  • 3.00 Certificate of Completion
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